Shipping & Delivery
We ship orders from two fulfilment centres, Spain (covering EU countries) and the UK (covering United Kingdom & Northern Ireland). Orders are processed within 1–2 business days. Free standard shipping applies on orders over €60 in the EU and £52 in the UK & NI. Below you’ll find our delivery rates, estimated times, and all the details you need.
1. Shipping Origins & Destinations
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Spain Warehouse
Covers majority of EU member states. -
UK Warehouse
Covers United Kingdom (England, Scotland, Wales) and Northern Ireland.
All orders are picked, packed and dispatched within 1–2 business days from the appropriate warehouse.
2. EU Shipping Rates & Delivery Times
| Country | Cost | Delivery Time |
|---|---|---|
| Austria | €10.95 | 2–4 days |
| Belgium | €10.95 | 2–4 days |
| Bulgaria | €10.95 | 4–6 days |
| Czech Republic | €10.95 | 2–4 days |
| Denmark | €10.95 | 4–6 days |
| Finland | €10.95 | 4–6 days |
| France | €9.95 | 2–4 days |
| Germany | €9.95 | 2–4 days |
| Hungary | €10.95 | 2–4 days |
| Ireland | €10.95 | 4–6 days |
| Italy | €10.95 | 2–4 days |
| Netherlands | €9.95 | 2–4 days |
| Poland | €10.95 | 4–6 days |
| Romania | €10.95 | 4–6 days |
| Spain (Balearics) | €6.50 | 3 days |
| Spain (Peninsula) | €5.50 | 1–2 days |
| Portugal (Mainland) | €5.50 | 1–2 days |
Free standard shipping on EU orders over €60.
3. UK & Northern Ireland Rates
| Service | Cost | Delivery Time |
|---|---|---|
| Standard (2–3 days) | £4.50 | 2–3 business days |
| Express (1–2 days) | £5.50 | 1–2 business days |
4. Processing, Tracking & Customs
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Order Confirmation
You’ll receive an email with your order details immediately after checkout. -
Fulfilment
We pick and pack within 1–2 business days from our Spain or UK centre, based on your shipping address. -
Tracking
As soon as your parcel ships, you’ll get an email with a tracking link. -
Duties & Taxes
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EU: Prices include VAT, no extra fees on delivery.
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UK & NI: Prices include UK VAT. Northern Ireland orders follow the NI Protocol; any duties/import taxes are covered at checkout.
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5. Returns & Exchanges
Not completely satisfied? You can return unused items within 30 days of delivery. See our Returns Policy for full details on how to initiate a return or exchange.
6. FAQs
Q: Can I change my shipping address after placing an order?
A: Yes, email us at support@onlysachi.com within 2 hours and we’ll update it if your order hasn’t shipped.
Q: Do you ship on weekends?
A: We dispatch Monday–Friday. Orders placed on weekends are processed the next business day.
Q: How do I track my order?
A: Use the tracking link sent to your email or log in to your account to view status.